Common Questions

Prices can change?
Those presented in this site prices were calculated based on tariffs and exchange rates prevailing at the time. Any exchange or change fuel costs, port charges, airport, fuel and transport costs of any nature may be subject to adjustment.

I have a reservation made, I cancel it? What are the cancellation costs?

(General Elimination)
At all times the passenger may give up the trip by written communication, being entitled to a refund of monies paid minus the following expenses:
1 - Administration fees, they are spending the Organising Agency and the Agency Salesmen have had to obtain the travel reservations and even a percentage of up to 15% of the travel price (minimum Euro 25.00 per passenger) .
2 - Cancellation fees are non-refundable spending by hotels, ground transportation and accompanied visits.
3 - Spending on airline tickets when they are subject to specific conditions and can not be reimbursed after issued.

(Withdrawals - Programs with maritime Cruises)

At all times the passenger may give up the trip by written communication, having right to return of monies paid deducted from the following expenses:
(1) Administration fees, are spending the Organising Agency and Seller Agency have had to obtain travel reservations plus a percentage of up to 15% of the travel price (minimum Euro 25.00 per passenger).
(2) cancellation of expenditures due to special cruise conditions, which require freight and ship supply in the case of passenger withdrawal, it is obliged to pay the following sums variables:
-10% of the program price in the case of cancellation be made in the period between 80-40 days prior to departure date. -40% Of the program price, if the cancellation is made in the period between 39-30 days prior to departure date will. -60% Of the program price, if the cancellation is made in the period between 29-16 days prior to departure date. - Passengers who cancel within 15 days prior to departure date, or who have not the time of departure, or to leave the ship has started after the cruise whatever reason, will not be entitled to any refund.
(3) Expenditures on airline tickets and aviation taxes when they are subject to specific conditions and can not be reimbursed after issued.

What are the rules for the transport of liquid?
This is only allowed to carry small quantities of liquids in your hand luggage. These liquids must be in individual containers with a maximum capacity of 100ml each. These containers should be placed in a transparent plastic bag, airtight, with a maximum capacity of one liter per passenger.

Which are, at present, the rules at the airport?
In order to facilitate detection of liquid must Presenting all liquid transported when security control and x-ray for verification. Strip the jacket and / or coat. These will check target separately while you go through the x-ray. Remove laptop computers and other electrical devices from your hand luggage. These will check target separately while you go through the x-ray. Considered as liquids: water and other drinks, soups and syrups, creams, lotions and oils perfume sprays Gel, including hair gel and shower contents of containers under pressure, including shaving foam, other foams and deodorants pastes, including tooth mixtures folder solid liquid masks any other similar consistency substances

What documentation do I need to travel?
Smaller when traveling unaccompanied by their parents, or their representatives must present their authorization or absent, this authorization carecida notary indicating the name and number of the respective identification of the responsible for the minor during the trip. The person traveling must obtain the necessary documentation to make the trip, including a valid passport with a minimum of 6 months validity from the date of the visit of the last country in the itinerary, their visas when necessary and comply with the health regulations in force in countries to visit. Citizens of other countries should ensure in their respective consulates or embassies visa requirement. I will travel with a minor. What should I do? National legislation, more specifically Article 23 of Decree 138/2006, of 26 July, stipulates that national minors, when not accompanied by whoever exercises parental authority, can only leave the country displaying a permit for this purpose . In both cases, this authorization shall be made in writing, dated and the signature of the person exercising parental authority legally certified, giving further monitoring powers by duly identified third parties.

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